PURCHASE TERMS & CONDITIONS

The purpose of this section is to clarify the terms & conditions of purchasing AVELINAS VINTAGE products. The details of the owner of AVELINAS VINTAGE are available in the Legal Notice.

I. PRODUCTS

All our products have been made more than 10 or 20 years ago, being selected and proceeding from all over the world. In this way Avelinas Vintage avoids the consumption of new raw materials, reusing existing products but adapting them to new fashion trends. This is the way we have to collaborate with the environment. We try to put "the three R philosophy" into practice in terms of care and respect for the environment: Rework, Remade, Revive.

All products have been photographed and added to a product sheet. In each of them, you will always find design features, materials, designer, price, availability, special features, among others.

NOTE: Remember that because these are vintage garments, the color between the image of the store and the actual garment can fairly vary.

Decoration, or other garments that the model of the photograph wears are not included, unless expressly indicated in the description of the article.

II. PURCHASE PROCESS

To purchase in AVELINAS VINTAGE, the user must be over 18 years old and in full contracting capacity, according to Spanish law.

You can purchase at Avelinas Vintage in the way that is most convenient for you, choosing from the following options:

Instant order

This way, you only have to choose and add to your shopping cart the products you are going to buy. When you have finished, you must include the necessary data to manage the shipment and the payment of it. At the end of the transaction and before you hit the payment button, you will clearly see the total purchase price and associated costs.

User account

You have the possibility of creating a user account so that you can have control over the contact details and products you purchase through our online store.

This option makes it easier for you to shopping in the future, as the data provided is stored and used during subsequent purchases.

To purchase you must log in to your user account, then browse our website and choose as many products as you want to buy. When you have finished, go to the payment section and click on the pay button. Then, the transaction will be completed. At that time, we will send an email confirming your purchase and informing you of the details.

Once the transaction is completed, you will receive an email with the purchase and shipping details, regardless of how the purchase was made.

III. PRICES AND PAYMENT METHODS

In AVELINAS VINTAGE we keep the prices of our products updated. Next to the photo of each of our products, you will find the final price. You will receive an invoice via email, where you will find the item costs, shipping expenses and taxes applied as well.

In case of any typographical mistake regarding the price, it will be corrected as soon as it is identified. If this error affects any buyer, he may cancel his purchase without any additional costs.

Payment methods

AVELINAS VINTAGE offers you several payment methods that will facilitate your shopping experience in our on-line shop.

You can choose to pay for your purchases via:

  • Paypal
  • Bank Wire

The payment methods available have been chosen in order to provide you with the greatest possible security during the transaction. The Paypal payment gateway and the bank with which we work, have their respective security certificates. Whatever option you choose, the price is the same.

IV. SHIPPING

The order will be shipped according to the availability of the product and/or its special characteristics. At the moment of choosing the product the customer will know if it is in stock, or otherwise, we will provide similar options for you to choose between them.

In addition, in the event of exceptional situations relating to computer errors or simultaneous purchases, we reserve the right not to process orders. In this case, all the information related to the customer will be sent so that he can choose a different product. If you have any questions, please contact us and we will inform you.

Shipping methods & delivery time

In case of items in stock, the order will be shipped the day after the order is placed. If in case of public holidays, the shipment will be made on the first working day, after placing the order.

The estimated shipping time is 6 to 7 working days in Europe and approximately 10 days to the rest of the world (zone 2).

Shipping costs

Country/ Zone Spain UK Europe USA Canada Australia New Zealand Other countries
Currency EUR GBP EUR USD CAD AUD NZD EUR
Free Shipping from 70€ £70,00 70,00 € $100,00 $100,00 $100,00 $100,00 70€
Up to 100 gr 2,99€ £3,99 3,99 € $5,99 $9,99 $9,99 $9,99 4,99€
Up to 500 gr 3,99€ £4,99 4,99 € $9,99 $9,99 $9,99 $9,99 5,99€
Up to 1 kg 3,99€ £4,99 4,99 € $9,99 $9,99 $9,99 $9,99 5,99€
Up to 1,5 kg 4,99€ £5,99 5,99 € $9,99 $9,99 $9,99 $9,99 9,99€
Up to 2 kg 4,99€ £5,99 5,99 € $9,99 $9,99 $9,99 $9,99 9,99€
More than 2 kg 7,99€ £9,99 9,99 € $12,99 $16,99 $16,99 $16,99 19,99€

In cases where the order is placed on a non-working day and/or public holiday, the article will be sent the next working day. The proposed delivery times are approximate, based on a stock status of the product, weather conditions and normal traffic. If for any reason the delivery deadlines cannot be met, the customer will be informed immediately so that he can decide whether to continue with the process or cancel the transaction.

Remember that the maximum delivery time, according to current legislation is 30 days.

V. CHANGES, REFUNDS AND WITHDRAWAL RIGHTS

Changes

We only accept product changes when your order does not correspond to the product received. Changes due to colour variations are not accepted, considering the nature of the products we sell in this online shop.

To make the changes you must contact us within 14 days after the order has arrived. You can write us to customerservice@avelinasvintage.com or through our contact form.

AVELINAS VINTAGE will cover the shipping and return costs due to damages. Charges for change of preference or specific characteristics of the product that are made after having received the product, will be paid by the buyer. Changes in products that present any sign of use by the buyer, deterioration or damage caused by the purchaser are not allowed.

Right of withdrawal

You have the right to withdraw from this contract within 14 calendar days without justification.

The withdrawal period will expire 14 natural days from the day you or a third party (apart from the transporter) registered the material possession of the goods bought in our online shop.

In order to exercise the right of withdrawal, you must notify us about your decision to withdraw from the contract by making a unequivocal statement. For example, a letter sent by post, fax or e-mail. We suggest you contact us via email at customerservice@avelinasvintage.com.

In order to meet the withdrawal period, it is enough that the communication concerning the exercise of this right by you is sent before the corresponding period expires.

Consequences of withdrawal

In the case of withdrawal by you, we will refund all payments except shipping costs within 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We may withhold the refund until we have received the goods.

We will proceed to make such a refund using the same payment method used by you, unless you have expressly provided otherwise; in any case, no expense will be incurred as a result of the refund.

You must send us or hand over the goods directly to the address of AVELINAS VINTAGE without any undue delay within 14 calendar days from the date you notify us of your decision to withdraw from the contract. The time limit shall be deemed to have expired if the goods are returned before the expiry of that time limit.

The product must be in its original packaging, in the same condition as delivered. Once the status of the product has been verified, the money will be refunded.

Note: The customer must bear the direct cost of returning the goods.

Cancellations

Bearing in mind that AVELINAS VINTAGE will ship the product as soon as possible, in case of cancellation and if the shipment has already been made, the costs of return, will be borne by the buyer.

VI. APPLICABLE LEGISLATION

The purchasing system is submitted to the current legislation in Spain.

In case of any conflict or discrepancy, the Courts and Tribunals that will hear the matter shall be:

Consumers and users: those of the buyer's domicile or place of performance of the obligation.
In the event that the purchasing party has domicile outside Spain or if the sale is carried out by a company, both parties expressly renounce any other forum, submitting to the Courts and Tribunals of None